Refund policy

All sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed and delivered, except where required by applicable law.

Please review all product details, images, measurements, descriptions, and variant selections carefully before placing your order.

Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at bhavanisilverpalace5@gmail.com with your order number, photographs, and details of the issue.

We will review the matter and, where appropriate, provide a suitable resolution.

Custom and Personalized Orders
Custom, personalized, made-to-order, and special-order items are not eligible for return, exchange, or refund.

Sale Items and Gift Cards
Sale items, discounted items, and gift cards are non-returnable and non-refundable.

Order Cancellations
Once an order has been processed or dispatched, it cannot be cancelled.

For any questions regarding your order, please contact us at bhavanisilverpalace5@gmail.com.